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NCT Derby

 

NCT Derby is a local support network led by volunteers who offer local parents and parents-to-be invaluable support, services and events.

Space used: Dining Hall

When looking for a large, local venue in Derby at short notice, NCT's Nearly New Sale Coordinator Abigail Howell, contacted Derby Moor after receiving a leaflet through the door.

Describing the venue, Abigail said that the overall size of the facilities and amount of free car parking available made it ideal for the event.  Moreover, the "can do" attitude of staff at Derby Moor, offering "No problems, only solutions" was what Abigail said sets Derby Moor apart from other facilities providers in Derby.

 

Abigail answers questions to review the facilities in an interview below:

 

Q: What did you use Derby Moor's facilities for?

A fundraising event (table top sale) for a charity.

 

Q: How do you feel as a customer at Derby Moor?

Very valued.

 

Q: How would you describe communication with staff at Derby Moor?

Very good; enthusiastic, efficient and very quick.

 

Q: Who would you recommend the facilities at Derby Moor to?

I would recommend it to other charities looking for a large venue, but also small independent businesses (e.g. exercise classes) looking for a specific size room.

 

Q: Please describe your overall experience as a facilities customer at Derby Moor in a few sentences:

Absolutely wonderful.  The team at Derby Moor have been amazing.  Our charity was in a pickle, and they stepped in, offering all we were after and more.  The preparations for the day went very smoothly, Hannah even offered solutions beyond what we could dream of.  Mick and the team have also been extremely supportive.  What could have been a very stressful time was instead a very smooth ride.  We could not have asked for more.  As a consequence, we will seek to use the facilities again and again.